Terms and Conditions

Terms and Conditions .

Terms and Conditions -Dear visitors, Thank you for choosing us! Please carefully read the following (before booking): terms and conditions

These are the terms and conditions that apply to your booking. The Peruvian system of services and products

sometimes differs to that of their country of origin. We suggest you carefully read the following:

These Terms and Conditions govern the relationship between you and www.sandovallake.com doing business as

Sandoval Lake – Travel and Tourism Agency. When booking a trip, you agree to be bound by these Terms and

Conditions that describe, among other things, cancellation policy and certain limitations of liability. These Terms

and Conditions affect your rights and designate the applicable law and forum for the resolution of any dispute.

Trips Peru -Terms and Conditions

All persons wishing to make a reservation must be read carefully and understand the terms and conditions below.

When booking by phone, www.sandovallake.com on the website, by email or fax to the Company or its agents

agree on behalf of yourself and all those named on the reserve, including minors and disabled persons who They

have understood these Terms and Conditions. A booking is accepted and becomes definite only from the date on

which the company sends a receipt or email confirmation of your tour. It is at this point that a contract between the

company and client. Before your booking is confirmed and there is a contract, the Company reserves the right to

increase or decrease the prices of the excursions. The Company or its agents the right to decline any booking at their

discretion. The person or persons named in the reserve are hereinafter the “Customer”. All bookings are made with

the Company Sandoval Lake.

TRAVEL IN PERU AMAZON – SANDOVAL LAKE LODGE –

Sandoval Lake operates in regions where standards of accommodation, transport and services might not be normally

you would expect. However we strive, with all the diligence and ability to provide the best services for our tourists.

Travelling the Peru requires flexibility, patience, generosity of spirit, good humor and understanding the changes

that can be worn without notice due to circumstances beyond our control (Force Majeure – see below). When

booking any of our tours you agree to Sandoval Lake Travel Agency make the necessary changes without liability.

Any situation or event that Sandoval Lake Travel Agency can not, even with all due care, foresee or avoid. Events

such as war or threat, riot, civil disturbance, terrorist activity, labor disputes, diseases, disasters or adverse weather

conditions, fire and all similar events outside our control. In this case, Sandoval Lake Travel Agency is not

responsible and reserves the right to modify, postpone or even cancel the trip (this is the last option, of course!)

TRAVEL INSURANCE TO AMAZON TERMS AND CONDIRIONS

We recommend you get a travel insurance that covers accidents, medical expenses and emergency repatriation,

including rescue and air ambulance. We also recommend that it covers cancellations and lost luggage. Please

forward a copy / policy number to our offices.

Where travel insurance comparison site travelers search and compare over 250 travel insurance plans to find the

best policy to suit Their needs. (Web site policies and travel insurance, where you can compare over 250 travel

insurance plans to find the best policy to suit your needs).

RISKS IN THE TRIP: – TERMS AND CONDIRIONS

When booking any of our adventure trips to the jungle of Peru (Sandoval Lake Lodge, Amazon Peru, Peru Trips

News Sandoval Lake Lodge, Amazon Life, Tambopata Amazon Jungle Expeditions Tambopata Macaw Clay Lick

Tambopata Rainforest Tours, Amazon Expeditions Expedition Book Tambopata, Peru Tambopata Nature, etc Inca

Trail to Machu Picchu trek Machu Picchu Salkantay, Ausangate trek, trekking Choquequirao, Lares trek etc.) you

assume the risks associated with them. For these Sandoval Lake Travel Agency can not be held responsible.

SENDING YOUR PERSONAL DATA BOOKING – TERMS AND CONDIRIONS

Your passport should be valid, please let us know if you have or will change your passport after booking the trip (Inca

Trail authorities are not very pleasant to passport control in controlling the Km 82). ISIC card (if applicable) must

also be valid at the time of starting their Inca trail, Sandoval Lake Lodge, Manu National Park, Tambopata reserve, etc.

MAKE A RESERVATION -Terms and Conditions

To secure a booking of a tour package, you must make a payment of 50% of the total cost of the package is per person

deposit (non-refundable); the balance will be paid upon arrival in Lima, Cusco and Puerto Maldonado office.

All transaction fees are covered by the client and is not included in our prices.

The tank can be made through:

(1) A deposit account:

Once confirmed the tourist service by our staff, you must make the total deposit services in the bank account we will

inform all private and secure mail.

(3) PAYMENTS ON-LINE – ITS payment system. The transfer will be made payable to:

Sandoval Lake where to fill their passenger data with the total amount to be sent.

The amount or Total balance will be paid upon arrival in Lima, Cusco and Puerto Maldonado (Only cash or via

internet banking are taken)

PAYMENT OF FINAL BALANCE -Terms and Conditions ,

It requires you to pay your final balance in our offices at least 48 hours before travel, cash only is accepted soles.

We reserve the right to cancel his trip to not make payment within this time, or if you do not ah advised of a delayed arrival, etc.

(An exchange rate used 1 US = 3.10 soles per day depending on the dollar value).

If for some reason the exchange rate Dollar falls (as it did in 2009 and 2010) we will be flexible and accept up to 10

points difference fall but we will not be able to accept and share the Peruvian sol at a lower rate 3 for 1 US dollar, this

is to ensure the quality of our services to you and the treatment of our porters.

CANCELLATIONS:Terms and Conditions ,

The client can cancel the package booked by writing the cancellation in writing to bookingmanutrips@hotmail.com

until 21 days before the start of the original date of the required tour. There are cancellation charges detailed in the

table below.

Anticipation Period for Cancellation	Penalties
Up to 21 days before the trip	15% penalty for administrative expenses, personnel, printing of service orders and others related to the contracting of the required services
Between 20 to 8 days before the trip	50% penalty You will be charged half of the total agreed amount of the reservation.
2 days before or on the same day of the trip	100% penalty You will be charged the total agreed amount of the service.

Deposit sent to the reservation is not refundable or transferable.

Sandoval Lake Travel Agency must be notified of any changes or cancellations of your trip as soon as they become aware of them, via e-mail or fax.
the final balance once it has been paid (in cash): We will not be able to return your trip payment for
cancellations. However, you will get part of your trip that you will be able to use in (Machu Picchu as the right
of entry, a train ticket, a tourist bus).

A letter to claim your insurance company can also be provided by us upon your request.

MODIFICATIONS OF SERVICES:

Modifications can be made up to 7 days before the original travel date, they must be requested by the user who made

the reservation. through bookingmanutrips@hotmai.com to help you.

In the case of a modification that cannot be made due to lack of availability or a similar reason, a refund will be made

if applicable (see next point).

REFUNDS:Terms and Conditions.

The user who made the purchase will be the only one authorized to request cancellation or modification and the only

one who will receive the refund. The amount reimbursed does not include additional payments for taxes and / or

commissions of bank agents or international transfer agents.

The time of the return will depend on whether it is personal or online, which can take between 3 to 10 business days,

being able to use different means of international and national transfer.

Visa, Mastercard or American Express credit card

Western Union and moneygram (face-to-face)
Peruvian banks BCP, BBVA, interbank, Scotiabank, BBVA, Savings banks (in person)

Anticipation Period for the Modification of the contracted service	Penalties and / or refunds applied
Up to 21 days before the trip	No penalty, as long as there is availability for the new date of service. In case there is no availability of the service by the modified date, 85% of the total amount agreed will be refunded. 15% of the TOTAL amount will be charged for administrative expenses
Between 20 to 8 days before the trip	No penalty, as long as there is availability for the new date of service. In case there is no service availability, 50% of the total amount agreed upon will be refunded. 50% of the TOTAL amount will be charged for administrative expenses
Between 7 to 1 day before the trip	No penalty, as long as there is availability for the new date of service. In case there is no availability of the service, there will be no refund 100% of the total amount will be charged for administrative expenses

Sent to the reservation deposit is not refundable or transferable.

Sandoval Lake Travel Agency must be notified of any change or cancellation of your trip as soon as they become

aware of them via e-mail or fax.

once the final balance has been paid (in cash): We will not be able to return your trip payment for cancellations.

However, you get part of your journey to be able to use in (Machu Picchu as the right of entry, a train ticket, a bus tour).
A letter to claim his insurance company may also be provided by us on your request.

VERY IMPORTANT (1):Terms and Conditions

We suggest you stay at an altitude (above 3000 meters – as in Cusco or another high altitude city) for 3 days

(minimum) before starting the journey. This is in order to minimize the effects of altitude sickness. Also, you can

help your body acclimatize by drinking plenty of fluids, adding a bit more sugar to your drinks, eating foods rich in

carbohydrates, avoiding cigarettes and alcohol and consume coca leaf tea (the traditional leaf Inka). Diamox can also

be helpful to ask your doctor for prescription.

VERY IMPORTANT (2): It is also highly recommended to get to Lima or Cusco (depending where you start your

tour with us) at least about 48 hours before travel, there are often cases of strikes or other events beyond our control

requiring us to start our tour ahead of schedule (see above Force Majeure).

Please also bring information from your travel insurance (company name and policy number) for our files.